Howard Anderson on Sales
Wednesday March 14th 2007, 4:25 pm
Filed under: MIT Sloan

  • First, a good salesman can close
  • Has product knowledge
  • Likability matters but is not the most important thing
  • think of a sale in 4-5 steps: approach, demo & presentation, trial close, and close
  • When you make the sale - get out! Don’t keep talking. Buyers get buyer’s remorse
  • Only asset a salesperson has is his time
  • Need to divide your prospects into 3 different groups: A,B,C. C prospect - give those guys to your competition b/c you don’t have enough time. Triage is critical
  • Good salesperson identifies customer’s problems or their fears (ie. what the customers competitors might be up to)
  • Good salesperson knows when to shut up and listen
  • Smart sales guys build profiles on their customers - what have they bought in the past, now, etc.


Southwest CEO - Gary Kelley
Thursday March 08th 2007, 12:26 am
Filed under: MIT Sloan



Visionary Vehicles - Malcom Bricklin talk
Sunday March 04th 2007, 3:22 pm
Filed under: MIT Sloan